This guide presents four simple steps to get you started; it is all that you need to find your way around. We have tried our best to cover everything.
Contacting us is free. It is a no obligation consultation, and you will not be required to make any financial commitments. You have two options at your disposal. You can use our online support desk to get to us, which is the fastest option. Just visit our website at https://internationalsolutions.happyfox.com/ You can also choose to book a phone consultation. Simply go to our website and select the service “Free Initial Client Chat.” Please note that while you are booking the phone consultation, the specific services which interest you should be specified. This will make it easy for us to respond to you with all the information that is required.
You can share your business needs with us and we will inform you of the services with which we can provide assistance. This can be accompanied by a quotation if need be. Feel free to contact us for more details or simply read on to get a glimpse of what to expect.
What to expect when you book a consultation.
We encourage our customers to secure a time to meet with Amy through booking an appointment. This will allow the customer to choose the most convenient time and also allow us to give you our undivided attention. We have openings both during the daytime and evening, and we can cater to all clients regardless of their time zone.
Take a look at our rates and other requirements so you can get a clear picture and also gain some insight on the kinds of questions or issues that you would like to handle.
Phone Consultations
After you have booked an appointment, we will later email you to confirm your availability, and we will follow up with a reminder. At the actual time of the appointment, our customer representative will call you through the provided contacts.
Skype Consultation
We also offer our clients the option of chatting with us through Skype. If you prefer this option, kindly provide us with your Skype ID and we will add you to our Skype account before the actual meeting.
Time Zones
We are proud to say we serve clients worldwide. To account for this, our system recognizes your time zone. You will also be able to change the time zone before selecting an appointment. Remember that we are flexible; we are available both day and night to cater to clients in different time zones.
If you have any questions regarding appointment bookings, feel free to contact us through our email address at support@intlsol.com
After booking for a consultation, please confirm that you are willing to proceed. After the confirmation, we will issue you with a quotation that clearly states the agreed estimate or a package, or the minimum of five hours of service (depending on what you have selected). We will also give you a billing plan. You will also be required to sign a service agreement showing that you have understood the terms and conditions as well as the confidentially clause. This is done online. Click here to learn more on how to sign the service agreement.
We will create your online client account for you. A welcome email will be sent to you with all the login details. You will receive information on how you can log into your online office area where you will be working, and you also will receive clear instructions on how you will be using the client account. Instructions on how you can get assistance from our team will also be provided. All this is provided without any payment. Feel free to contact us if you have any questions regarding personal client accounts.
International Solutions offers a wide range of services all aimed at meeting your business needs. Whether you are a small or medium enterprise, rest assured that we have a customized solution to fit your requirements. You will have access to our project manager, Amy, a dedicated consultant who will lead a team of highly qualified staff. You will collaborate with Amy and together agree on how the tasks in question will be handled. Amy will ensure that everything is done according to your requirements. The team leader is in charge with the role of supervising the VAs, ensuring that they maintain the required standards. All you have to do is give the necessary details and the team will embark on delivering the tasks on time and of the right quality.
We always strive to ensure that our clients are satisfied, our customer support is always ready to hear from you - both complaints and compliments - so feel free to share your feelings with us and we would like to hear from you; this will help us serve you better. Contact us at support@intlsol.com.
